I'm Ronald, a seasoned Web Developer and a Shopify SaaS Technical Support Specialist with extensive experience on platforms like Shopify and Jotform. My background equips me with a deep understanding of web hosting challenges and solutions. I'm known for my quick learning ability and commitment to resolving technical issues efficiently. I am excited about the possibility of contributing to your team, confident that my skills and experience align well with the technical demands of your projects. I adapt quickly to new challenges and am eager to leverage my expertise to achieve your goals. Thank you for considering my proposal. I look forward to the opportunity to discuss how I can contribute to your success.
I am confident in my ability to contribute to any development team and drive success for clients.
View ResumeRedesigned TradingCircle website's UI/UX. Learned & reinforced skills: HTML/CSS, JavaScript,React JS, UI/UX design principles. Challenges: Mobile responsiveness, optimizing load times. Proactively tackled issues through responsive design and code optimization. Result: Enhanced user experience and improved site performance.
TINIG is a FSL translator, build on top of Next JS and Roboflow. The purpose of the website is to help the deaf mute community in breaking the communication barrier. The app was composed of Object Detection, Voice Translation, Dictionary as well as Baybayin Translator.
I have years of experience in doing L1 and L2 support here on Upwork. Aside from this, I also have knowledge when it comes to software development. I'm the type of person who can code and work well directly with merchants' requests. This helps me understand their requests and check them thoroughly before submitting our output.
I am quite familiar with the ins and outs of Shopify, as I work not only as technical support for Shopify applications but also help customers implement it with their own Shopify themes.
Here is the list of SaaS applications I worked with as an L2 Support:
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